PAN Card Customer Care Number (Toll-Free) – NSDL & UTI Helpline 2026
A Permanent Account Number (PAN) Card is one of the most important identity and tax-related documents for Indian citizens. Whether you are filing income tax returns, opening a bank account, investing, or applying for loans and credit cards, a PAN Card is mandatory. Due to its importance, applicants often need help with new PAN applications, corrections, reprints, or grievances. We at Pancardresizer.net have brought you with comprehensive guide to your queries and Pan Card Support.
To support taxpayers, the Government of India has authorized two service providers for PAN-related services:
- Protean e-Gov Technologies Limited (formerly NSDL – Income Tax PAN Services Unit)
- UTI Infrastructure Technology and Services Limited (UTIITSL)
In this guide, you’ll find the latest PAN Card customer care numbers, toll-free helplines, city-wise contact details, grievance process, and FAQs, all updated for 2026.
What Is PAN Card Customer Care?
PAN Card customer care is an official support system that helps applicants and PAN holders resolve issues related to:
- New PAN Card application
- PAN Card correction (name, DOB, photo, signature)
- PAN Card reprint or duplicate PAN
- PAN Card dispatch delay
- PAN Card grievance or complaint
- PAN status tracking issues
Depending on where you applied, your query is handled either by Protean e-Gov (NSDL PAN) or UTIITSL PAN services.
PAN Card Toll-Free Customer Care Numbers (Updated 2026)
Protean e-Gov Technologies Limited (NSDL PAN Services)
Protean e-Gov manages PAN services on behalf of the Income Tax Department.
- Customer Care Number: (020) 27218080
- Services Covered:
- PAN application queries
- PAN correction status
- PAN dispatch or delivery issues
- Online grievance support
👉 Tip: If your PAN has the wrong photo or signature, it’s better to fix it online before dispatch delays occur.
UTI Infrastructure Technology Services Limited (UTIITSL)
UTIITSL is another authorized PAN service provider handling both online and offline PAN services.
- Toll-Free Number: 1800 266 1230
- Customer Care Number: 033 40802999
Contact UTIITSL if you applied for your PAN through UTI centers or UTI’s official portal.
City-Wise PAN Card Customer Care Numbers
If you prefer local assistance, you can contact PAN customer care numbers based on your city.
PAN Customer Care – Major Cities
Mumbai
- 022 67931300
- 022 67931301
- 022 67931302
- 022 67931303
- 022 67931304
Chennai
- 044 22500426
- 044 22500183
New Delhi
- 011 23211262
- 011 23211273
- 011 23211274
- 011 23211285
- 011 23211387
Kolkata
- 033 22108959
- 033 22424774
UTI PAN Card Customer Care – City-Wise Numbers
For queries related specifically to UTI PAN schemes, use the following contacts:
Mumbai
- 022 67931010
- 022 67931200
Chennai
- 044 22500187
New Delhi
- 011 23211262
- 011 23211273
- 011 23211274
- 011 23211285
- 011 23211387
Kolkata
- 033 22435258
- 033 22435425
- 033 22424775
How to Register a PAN Card Complaint Online
You can file a PAN-related grievance online through the Aayakar Sampark Kendra (ASK), an official portal run by the Income Tax Department.
Steps to File PAN Grievance Online
- Visit the official grievance portal
- Go to the ‘Grievances’ section
- Select the nature of your complaint
- Enter your PAN or acknowledgment number
- Submit the grievance form
ASK Contact Details
- Toll-Free Number: 1800 180 1961
- Email: ask@incometaxindia.gov.in
Once submitted, the Income Tax Network will contact you via phone or email.
Common PAN Card Issues You Can Raise with Customer Care
You can contact PAN customer care for the following problems:
- PAN Card not received
- PAN Card status not updating
- Wrong name or date of birth
- Blurred or incorrect photo
- Signature missing or unclear
- PAN correction taking too long
- PAN reprint or duplicate PAN request
👉 Pro Tip: Photo and signature errors are among the most common PAN rejections. Fixing them online saves time and repeat applications.
UTI PAN Branch Offices in India
Below are some major UTI PAN Card branch offices with contact details.
New Delhi
Jeevan Jyoti Building, Plot No. 5, Sector-4, Dwarka, New Delhi – 110078
Phone: 9873057779, 011 23211285, 011 23211387
Email: isw.newdelhi@utiitsl.com
Kolkata
29 N S Road, Ground Floor, Kolkata – 700001
Phone: 033 22424775
Email: isw.kolkata@utiitsl.com
Chennai
D-1, First Floor, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai – 600032
Phone: 044 22500187
Email: isw.chennai@utiitsl.com
Mumbai
JVPD Scheme, Mumbai – 400049 / Thane / Navi Mumbai
Phone: 022 26200368, 022 67931141
Email: isw.jvpd@utiitsl.com
Online vs Offline PAN Card Support
| Feature | Online Support | Offline Support |
|---|---|---|
| Convenience | High | Medium |
| Response Time | Faster | Slower |
| Document Upload | Easy | Manual |
| Error Fixing | Instant | Delayed |
For most users, online PAN support is faster and more reliable.
Important Tips Before Calling PAN Customer Care
- Keep your acknowledgment number ready
- Use the same mobile number used in PAN application
- Call during working hours for faster response
- Avoid agents or third-party callers
FAQs on PAN Card Customer Care Number
What is the PAN Card toll-free number?
You can contact PAN customer care at (020) 27218080 for Protean e-Gov or 1800 266 1230 for UTIITSL.
How can I complain about PAN Card delay?
You can register a grievance online through the ASK portal or call the PAN helpline numbers.
I have not received my PAN Card. What should I do?
Visit the official PAN grievance portal and submit a complaint using your acknowledgment number.
Can I correct PAN photo or signature online?
Yes, PAN photo and signature corrections can be done online and are faster than offline corrections.
Which PAN service provider is better – NSDL or UTI?
Both are government-authorized. The right one depends on where you applied.
Conclusion
PAN Card customer care services ensure that taxpayers can quickly resolve issues related to their PAN. Whether you need help with application status, corrections, reprints, or grievances, the toll-free numbers and online portals provided by Protean e-Gov and UTIITSL are reliable and government-approved.
For faster resolution, always prefer online correction and grievance tools and ensure your PAN photo and signature meet official standards.
👉 Fix PAN photo & signature errors online and avoid rejection or delays.
